Generic- Multi-Card USB Device - Driver Download. Vendor:. Product: Generic- Multi-Card USB Device. Hardware Class: hdc. Search For More Drivers.: Go! Windows 10 32-Bit Driver. Windows 10 32-Bit Driver. Total Driver Versions: 15. Recommended Driver. Download drivers for Gemalto Keyboard Generic card readers (Windows 10 x64), or install DriverPack Solution software for automatic driver download and update. The package provides the installation files for Realtek USB 2.0 Card Reader Driver version 10.0.7. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. This package installs the software (SmartCard Reader Driver) toenable the following device. Device name Device name in the Device Manager - - SmartCard Reader driver Integrated Smart Card Reader.

Symptoms

Your CD or DVD drive is not seen in File Explorer (called Windows Explorer in Windows 7 and earlier versions of Windows), and the device is marked with a yellow exclamation point in Device Manager. Additionally, after you open the device's Properties dialog box, one of the following errors is listed in the Device status area:

  • Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

  • The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

  • A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

  • Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

  • Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

This issue may have occurred after one of the following situations:

  • You upgrade the Windows operating system.

  • You install or uninstall CD or DVD recording programs.

  • You uninstall Microsoft Digital Image.

There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.

Resolution

For each of the following methods, click on the header, and it will open to show you more info:

Method 1: Windows 7 and 8.1 - Use the Hardware and Devices troubleshooter

For Windows 10, skip to Method 2.

In Windows 7 and 8.1, to open the Hardware and Devices troubleshooter, follow these steps:

  1. Press the Windows logo key + R to open the Run dialog box.

  2. Type control in the Run dialog box, then press Enter.

  3. In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting.

  4. Under the Hardware and Sound item, click Configure a device. If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation.

If your problem is not solved, try the next method.

Method 2: Check BIOS settings and chipset drivers

  1. Verify the drive is activated in the BIOS. BIOS systems vary by device. If you are not sure how to verify the drive settings in your device’s BIOS, contact the manufacturer of your device.

  2. Also, verify with the manufacturer of the computer if the drive came with it, or the manufacturer of the drive if it was purchased separately that the chipset drivers for the device are current.

If your problem is not solved, try the next method.

Method 3: Update or reinstall the driver

To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.
To reinstall the driver, follow these steps:

  1. Press the Windows logo key + R to open the Run dialog box.

  2. Type devmgmt.msc in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow

  3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then select Uninstall.

  4. When you are prompted to confirm that you want to remove the device, select OK.

  5. Restart the computer.

Download

After the computer restarts, the drivers will be automatically installed.
If your problem is not solved, try the next method.

Method 4: Remove and reinstall IDE/ATAPI drivers

To remove and reinstall IDE/ATAPI driver, follow these steps:

  1. From Start, search for Device Manager. Open Device Manager from the search results, and select the View menu. Choose Show Hidden Devices.

  2. Expand IDE/ATAPI Controllers, and then:

    • Select and right-click ATA Channel 0, and then click Uninstall

    • Select and right-click ATA Channel 1, and then click Uninstall

    • Select and right-click Standard Dual Channel PCI IDE Controller, and then click Uninstall

    • If there are additional entries, right-click them and then choose Uninstall

  3. Reboot the device.

After the computer restarts, the drivers will be automatically installed.
If your problem is not solved, try the next method.

Method 5: Fix corrupted registry entries

This problem may be caused by two Windows registry entries that have become corrupted. To use Registry Editor to delete the corrupted Registry entries, follow these steps:

  1. Press the Windows logo key + R to open the Run dialog box.

  2. Type regedit in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow

  3. In the navigation pane, locate and then select the following registry subkey:

    HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

  4. In the right pane, select UpperFilters.
    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.

  5. On the Edit menu, select Delete.

  6. When you are prompted to confirm the deletion, select Yes.

  7. In the right pane, select LowerFilters.
    Note If you do not see the LowerFilters registry entry, go to the next method.

  8. On the Edit menu, select Delete.

  9. When you are prompted to confirm the deletion, select Yes.

  10. Exit Registry Editor.

  11. Restart the computer.

Note: To use this method, you must be logged on to Windows as an administrator. To verify that you are signed in as an administrator, bring up the Control Panel, select User Accounts, and then choose Manage User Accounts.
Important:

  • Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  • After trying this method, some apps, such as CD or DVD recording software, might not work correctly. If so, try uninstalling and reinstalling the affected app. Check with the creator of the app to see if there is an updated version.

If your problem is not solved, try the next method.

Method 6: Create a registry subkey

To create the registry subkey, follow these steps:

  1. Press the Windows logo key + R to open the Run box.

  2. Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.

  3. In the navigation pane, locate the following registry subkey:

    HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi

  4. Right-click atapi, point to New, then select Key.

  5. Type Controller0, and then press Enter.

  6. Right-click Controller0, point to New, and then select DWORD(32-bit) Value .

  7. Type EnumDevice1, and then press Enter.

  8. Right-click EnumDevice1, select Modify....

  9. Type 1 in the Value data box, and then select OK.

  10. Exit Registry Editor.

  11. Restart the computer.

Notes

  • To use this method, you must be logged on to Windows as an administrator. To verify that you are signed in as an administrator, bring up the Control Panel, select User Accounts, and then choose Manage User Accounts.

  • This method should be used on Windows 7, Windows 8 or 8.1, or Windows 10 version 1507. The issues fixed by this method shouldn’t occur in Windows 10 1511 or later.

Important: Follow the steps in this method carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Installation Steps

Step 1: Obtain a CAC Reader
Step 2:CAC Reader driver / Video
Step 3:DoD Certificates
Step 4:ActivClient
Step 4a:Update ActivClient
Step 5:IE adjustments/Video
Log into a CAC enabled website now
Page Quick Links:
Firmware Update for SCR-331
Verify SmartCard Service started
Start Smart Card Service PDFs
Updating a CAC Driver

Realtek Card Reader Driver Download

Plug in your CAC reader NOW
NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.
Generic card reader driver download for windows 10 64-bit

To Verify whether your driver did or did not install, follow these instructions:

Plug your CAC reader into your computer before proceeding

Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates.

Windows 8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start).

If it did not install correctly... Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It can also show up under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should' start to install itself. If that doesn't work, keep reading for other ideas below.

IF you do not see Smart card readers when checking, THEN follow along with the steps below.

To install a driver onto your computer for a CAC reader, you need to first download the correct driver for the hardware you purchased, I have drivers for the most common USB Readers, Keyboard, laptop, & desktop card readers

PROCEED TO STEP 3 ONCE YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION

Unzipping - the driver

Windows 10 or 8.1 - Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (this is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file. I recommend placing a backslash ( ) at the end of the location on the screen.

WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop. Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder (type in CAC Driver). Hit OK, then select Extract (lower right corner of this window). You should now see your new folder on your desktop to open up. Keep this for a later step.

Updating the Driver - Example is for an SCR-331

Windows 10 & 8.1 - Right Click Computer, Select Properties

Click the Device Manager link (on the left side of your screen)

Select the triangle next to Smart Card Readers

Right click the SCRx31 USB Reader, select Update Driver software

Browse my computer... Select Browse, then desktop (or wherever you made the folder)

NOTE: One person had to select 'Search automatically for updated driver software' (This is very rare)

Select the folder (if using the firmware update driver below, stop at the driver folder, do not 'dig' down to AND or Intel folders) and then OK. Next

Your driver will be installed.

FIRMWARE UPDATE for SCR-331 Reader

(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).

Verify your firmware version before going through this process...

1. Go to Device Manager, type: device manager in the search box

Realtek Card Reader Install Windows 10

2. Select the arrow next to Smart card readers

3. Right click on SCR33x USB Smart Card reader

4. Select Properties

5. Select Details (tab)

Card Reader Drivers Win 10

6. Select Hardware Ids

7. The number after &REV_ is your current firmware, if it is0525there is no need to update the firmware.

Intel based Macs can update the firmware using TENS / LPS (instructions on top of PDF page 37 (document page 34)) Video instructions

The firmware update 'should' fix the following problems:

A. Card reader is not recognized

B. Shows up as 'STCII Smart Card Reader'

Windows 10 Card Reader Update

C. Shows up as 'USB Smart Card Reader' (not necessarily a problem)

D. Does not read your 'Gemalto TOP DL GX4 144', 'Oberthur ID One 128 v5.5 Dual' CAC.

E. Does not read your CAC when using your Mac

NOTE: We are hearing Mac users having problems with the SCR-331 reader. A recommendation is to get a Mac compatible reader.

Installation Instructions:

1. Download update file
2. Unzip the downloaded file (by Right-clicking and selecting Extract All)
3. Update the driver present in the 'driver' folder (by following guidance above)
4. Once the driver is updated, Run FWUPDATE.EXE (lightning bolt) in the 'app' folder to update the firmware. Select the default choices.
5. Close all programs, restart your computer

NOTE: If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update.

Now your SCR-331 reader can be used with Windows 10 & 8.1, or Mac.

FIRMWARE UPDATE for SCR-3310 reader

Drivers

(V1 ONLY (doesn't have V2 after SCR-3310 on the label))

(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).

Intel based Macs can update the firmware using TENS / LPS (instructions on PDF page 37 (document page 34)) Video instructions

NOTE: DO NOT use this update on a V2 reader. There is no firmware update for a V2 reader because it is already updated.

Click on FWUpdate.exe, this will update your firmware to version 5.26

CHECK SERVICES to make sure Smart Card is running

(This Video shows a very basic version on how to start the service (start at 44 seconds))

If your CAC reader is still not seen by ActivClient, make sure that the Smart Card service is running.

Here's how: Go to: Start, Search programs and files (in Windows 10 & 8.1), type: Services.msc Scroll down to Smart card, double click it and set it to automatic and click Start

If you are unable to start the service; It doesn't show up; ActivClient still says no reader attached; or it acknowledges you have a CAC in the reader (but you can't access it) follow these registry edits below.

Windows 10 & 8.1

Automated method (double click the .reg file inside the .zip folder)

Manual method for Windows 10 & 8.1, (mirror your registry settings to the PDF links below).

Anytime you make changes to the Registry it is a recommended you back it up first

If ActivClient still does not see the CAC reader, try these ideas (if they don't work, your only other option is reloading Windows onto your computer).