To set up Fitbit Ace devices for your kids, create a Fitbit family account and connect the tracker to a phone, tablet, or computer.
If you want to download and install USB 3.0 drivers without going through several time-consuming and complicated steps, then you can try an automatic driver update and repair software, i.e., Bit Driver Updater. The program helps replace your old drivers with the latest manufacturer-provided drivers with just one click of a button. In the Fitbit app, tap the Today tab your profile picture your device image. The firmware version number appears under your device's name. On the fitbit.com dashboard, click the gear icon and select your device to find the firmware version. On certain Fitbit devices, find the firmware version in the Settings app About or Device Info.
To learn how to set up other Fitbit devices, see How do I set up my Fitbit device?
Choose the instructions below based on whether you already have a Fitbit account. Use the primary phone or tablet your child will use with their tracker.I need to create a Fitbit account
Connect Ace or Ace 2 to an iPhone, iPad, or Android phone to transfer (or sync) data to the Fitbit app, where you and your child can see their stats in kid view, participate in challenges, and more. To verify that your device is compatible with the Fitbit app, go to fitbit.com/devices.Does my child need their own phone or tablet to set up their tracker?
For the best experience, have your child connect Ace or Ace 2 to their device. If your child doesn’t have one, you can connect their tracker to your device. Note that you can only connect the tracker to 1 device.Which Fitbit devices are compatible with a Fitbit child account?
Connect Ace and Ace 2 to a Fitbit child account. For more information, see How do I get started with Fitbit kids devices?
Children without a Fitbit device may use MobileTrack in the Fitbit app to track their steps. Note that you must create a child account in the app before setting up MobileTrack.
For more information on MobileTrack, see How do I use Fitbit MobileTrack?How do I add more child accounts to my Fitbit family account?
You can connect multiple trackers to your device. For instructions on how to sync multiple trackers, see How do I sync an Ace tracker with my phone or tablet?How does my child sync their tracker with their phone or tablet?
Syncing is the process that transfers the data the tracker collects to your child’s account in the Fitbit app. If the tracker is paired to your child’s device, it syncs every time your child opens the Fitbit app.
After your child syncs their tracker, log in to your Fitbit family account on your phone and switch to kid view to check their daily activity.
If you have more than 1 child account connected to the same device, you must sync each tracker individually. For instructions, see How do I sync an Ace tracker with my phone or tablet?
If your child or children don’t have their own device, you can sync their trackers with your device. Note that if you have multiple trackers connected to the same device, you must sync each tracker individually.
To begin, create a Fitbit child account for each child and follow the on-screen instructions to connect the trackers to your device. For instructions, see How do I set up Ace or Ace 2 for my child?
After you connect the trackers, follow the steps below to sync each tracker:
To set up an account, you’re prompted to enter information such as your child’s height to help calculate their activity.
If you don’t see the email to verify your Fitbit account, check your spam folder. If you didn’t receive the email, contact Customer Support.