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Dell Touchpad Not Working Overview

After you upgrade your Dell laptop such as Vostro 3459, Inspiron 15 5000 to Windows 10, the touchpad cannot work properly. When you touch the touchpad with your finger, the cursor has no response or disappeared. And the two touchpad buttons also have no response. So the laptop touchpad loses efficacy.

And sometimes after upgrading to Windows 10, the touchpad is not recognized by Windows 10 and shows a yellow exclamation in device manager. So if your Dell touchpad does not work on Windows 10 or the touchpad is not recognized by Windows 10, you can try to use the solution of updating Windows 10 touchpad driver to solve it.

How to Fix Dell Touchpad Stops Working Issue

In some condition, maybe you think maybe your touchpad function is disabled by yourself. But you cannot find the option to enable touchpad in mouse settings or touchpad settings, because your touchpad setting control is missing. You can also reinstall the touchpad driver to solve it. After that, you can enable and disable the touchpad as you wish.


Solution 1: Enable Dell TouchPad in Windows 10

Many people may not know how to disable or enable the Dell touchpad, such as the Dell Vostro 3459. The Fn + F12 shortcuts will not work to disable the touchpad. So you need to use Dell pointing devices to control it. If you cannot find the Dell touchpad pointing devices, you should use solution 1 and solution 2 to update the touchpad driver.

Step 1: Right-click the touchpad icon, and choose Touchpad Properties.

This will help you to enter the Dell Pointing Devices settings.

Step 2: Click the Touchpad On status to open the Touchpad function. After that, you can use the TouchPad as the mouse.

Of course, you can click Touchpad Off to disable Dell touchpad function. So you will not get in touch with it when you use the built-in keyboard to type something.

If you cannot find the Dell touchpad pointing devices, follow the next solutions to update the touchpad driver.

Related: Function Keys Not Working on Windows 10

Dell mice & touchpads driver download

Solution 2: Uninstall Dell TouchPad Driver

If your Dell touchpad gestures/scrolling/pointer out of work after upgrading the system to Windows 10, maybe you can try to uninstall the Dell touchpad driver.

1. Goes to device manager.

2. Expand Mice and other pointing devices, find Dell Touchpad, click Uninstall device.

3. Go to control panel > programs and features to uninstall Dell Touchpad.

4. Do not restart your computer, try to update the Dell touchpad driver again. If you do not know how to update it, follow the next two solutions.

Solution 3: Update Dell TouchPad Driver Manually for Windows 10

The manually way will be some complex and take some time. If you do not want use this way, you can try to go ahead to solution 4.


Step 1: Enter Dell drivers download center.

Step 2: You can type the laptop device id or choose from all products to find the laptop. After that, you will enter the laptop manage webpage such as this is Vostro 3459 support web. Here it can diagnostic your computer, download drivers and manuals, view the support topics.

Step 3: Choose Drivers & downloads tab in the left. In the right window, choose Find it myself. Of course, you can choose Guide me to automatically detect for your touchpad driver.

Step 4: The webpage will automatically help you to detect your system, here is Windows 10 64 bit. If you want to download touchpad for Windows 10 32 bit, you can click Change OS to select the right system type.

And for the touchpad downloading, you need to select Mouse, Keyboard & Input Devices option from the category drop-down list. After that, the touchpad driver will list below.

Step 5: Download the latest version of Dell touchpad driver. Here you can see the touchpad driver file is Input_Driver_KXG38_WN32_19.0.15.2_A01.exe. It is a Dell Synaptics pointing device driver.

After the download finished, you can install it step by step.

The touchpad driver is a synaptics pointing device driver. And then, restart the computer to make it work. Then you can test your touchpad to see if it works.

Solution 4: Download Dell TouchPad Driver Automatically

For downloading Windows 10 Dell touchpad driver and updating it automatically, you can use Driver Booster to help you.

Driver Booster is a professional driver detector, downloader and updater. As the top 1 driver updater in toptenreviews, you can trust it. It scans all the corrupted, missing and outdated drivers quickly. With one click, you can update all the drivers.

You can get it from here: Download Driver Booster.

After that, install and run it on your Dell laptop. You can follow these steps to download Dell touchpad driver: Scan > Update.

After that, install the driver including Dell touchpad device, then restart computer. This way will be easier because only need 2 clicks your Dell touchpad driver will up-to-date.

After you updated the Dell touchpad driver for Windows 10, the touchpad icon will appear in the taskbar. So you can use it to set the touchpad enable or disable.

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If your Dell Inspiron TouchPad is not working properly or stopped working then you must try these methods to fix this problem. The common cause of this problem may be the driver so your problem must be solved after upgrading the drivers.

Check your Laptop’s Touchpad driver in the Device manager where you may see a yellow mark next to the device. If this is the problem then you must upgrade the driver of your Laptop. Here is the complete set of instructions which should be followed to upgrade the driver of your Dell Inspiron Laptop.

Table of Contents

Method 1: By Updating Driver

  • Search for DownloadTouchpad Driver for Laptop Model, click the link available on the top of search results or Go to and search for your Laptop model.
  • Click on Category Mouse and Keyboard & Input Devices Under this category you can download the Latest Driver for your laptop.
  • After the download completes you have to double click the .exe file and follow the on-screen instructions to install the driver for your Laptop.

Update Dell Touchpad Driver Windows 10

Method 2: Fix Dell Inspiron Touchpad not working by Updating BIOS

What is BIOS?

  • BIOS or (basic input/output system) is the first program which loads whenever your computer is turned on.
  • Furthermore, it is a software which controls display, keyboard, drives and more.
  • Computers are now coming with UEFI firmware installed instead of BIOS but there is the similar role of UEFI too.
  • It is made accessible to a nonvolatile read-only memory chip and whenever your computer is turned on the processor passes control to the BIOS.

Uses of BIOS

One can perform many functions with BIOS UI such as:

  • Setting or adjusting the system clock
  • For Enabling and disabling some system components and Hardware configuration
  • Lastly, Selecting boot drives and Setting password prompts for providing secured access to the BIOS user interface.

Benefits of updating BIOS

  • Improve the performance of your PC completely
  • Issues with Compatibility are fixed
  • Also, Shorten Boot time
  • Lastly, the Touchpad issue may be fixed by updating BIOS

Instructions to Update BIOS in Dell Inspiron

Remember: Do not turn off the computer or disconnect from the power source while updating the BIOS as it may harm your computer.

  • Search on Google For BIOS update for your Laptop model and download the latest BIOS update for your laptop.
  • After the download finished run the .exe file and follow the instructions to complete the installation.

Read also:

Dell Mice & Touchpads Drivers

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