Click Download File to download the file. When the File Download window appears, click Save to save the file to your hard drive. Browse to the location where you downloaded the file and double-click the new file. Read over the release information presented in the dialog window.
Run the troubleshooter to see if it detects and installs the USB controllers. Otherwise, see if you can find them in Device Manager: - Press Windows Key+X and choose Device Manager. Find your USB controller in the list. It may have a yellow or red warning indicator. Right-click it and choose Update Driver. The package provides the installation files for Cypress USB Generic Driver version 188.8.131.52. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. 'No device drivers were found' when installing Windows 10 using a USB I have just finished a PC build and when booting windows it tells me 'No device drivers were found'. Many users have said simply to switch USB ports to 2.0 ports but my PC case is a newer model and only has USB 3.0 ports.-->
This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
To fix this issue, use one of the following methods.
To resolve this issue, install update 4022716.
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
See the device manufacturer's user guide for specific instructions about how to install the driver.
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
When it restarts, Windows will try to reinstall the device by using the device-specific driver.